“I became a PCSO to make a difference” – celebrating the role of neighbourhood policing

For Alice Fox, becoming a Police Community Support Officer (PCSO) was about more than just a career, it was about making a meaningful difference to local people.

As part of Neighbourhood Policing Week, we’re highlighting the crucial role our neighbourhood police teams play in keeping communities safe.

PCSOs maintain a visible presence in communities, carrying out regular foot patrols to connect with the public, deter crime and gather valuable intelligence on local issues.

PCSO Alice Fox joined the Force in February and works across neighbourhoods in Saltash: “Becoming a PCSO was an easy choice - I enjoy supporting the community and being that familiar and friendly face for people to recognise and chat to.

"If I can play even a small part in helping people feel safe, that’s a real success. That’s what I aim to do every day, one conversation, one interaction, one visit at a time.” 

PCSOs also play an important role in tackling antisocial behaviour (ASB), offering crime prevention advice and working with partners to address ongoing problems and find long-term solutions within the community.

PCSO Alice recently carried out a school visit after funds from the Proceeds of Crime Act (POCA) were used to help a local school purchase a new minibus, as well as carrying out hours of patrols to introduce herself to members of the community.

Reflecting on her role so far, she added: “Since being a PCSO, it’s really highlighted the huge impact just having a conversation can have.

“Whether it’s giving someone some advice to protect them from being a victim of crime or just providing them with support when they’re in need, it’s such a worthwhile and important role.”

PCSOs work with people of all ages, building trusted relationships to help educate communities about crime, promote personal safety and encourage positive and informed decision making.

“As I head into my fourth month, my focus will be on reducing ASB, addressing traffic issues and carrying out work to prevent retail crime as best as I can, whilst also supporting my community to feel safe and happy.

“Please come and say hello or have a chat if you see me out and about.

"Together with my fantastic colleagues, we are working each and every day to keep you safe and deter crime, but we can only do that with the support of our communities – so please keep reporting and talking to us! Thank you.”

If you’re interested in finding out more about the role of a PCSO or would like to register your interest in becoming one, visit: PCSO - Working in Partnership

Neighbourhood Policing Week runs from 15 to 19 June this year and celebrates local police teams to recognise the vital contribution of neighbourhood officers, police community support officers (PCSOs) and volunteers.

Check the Devon & Cornwall Police website for opportunities to meet your local policing team face to face and you can also report any incidents online Home | Devon & Cornwall Police